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Text United

How To Provide Multilingual Customer Support (in 2021) — Text United

It’s all very well investing in top-tier marketing campaigns to attract new customers; but what about the ones you’ve already got?

Jul 23, 2021

How To Provide Multilingual Customer Support (in 2021) — Text United

Jul 23, 2021

Multilingual Customer Support: Speaking Your Customers’ Language

There exists in the world of global customer support just two deadly sins: conjecture and sloth.

Jul 12, 2021

Multilingual Customer Support: Speaking Your Customers’ Language

Jul 12, 2021

Why Invest in Multilingual Customer Experience (MCX)? — Text United

Your customers are experiencing their journey with you from different geographical locations and with an array of native languages.

Jun 22, 2021

Why Invest in Multilingual Customer Experience (MCX)? — Text United

Jun 22, 2021

AI in Customer Service — The Hidden World Beyond Chatbots — Text United

Think about the last interaction you had with a company. Was it with a live agent? Was it a chatbot? Perhaps it was a human-AI hybrid that…

Jun 17, 2021

AI in Customer Service — The Hidden World Beyond Chatbots — Text United

Jun 17, 2021

Customer Spotlight: European Resuscitation Council (ERC) — Text United

Witnessing a cardiac arrest: a distressing and pressurised situation in which the average person would probably rather not find themselves.

Jun 14, 2021

Customer Spotlight: European Resuscitation Council (ERC) — Text United

Jun 14, 2021

Customer Spotlight: COSA — Supply Chain Transparency — Text United

May 31, 2021

Customer Spotlight: COSA — Supply Chain Transparency — Text United

May 31, 2021

Voice of Customer: Digitalisation & Accountability — Text United

The process — sending out surveys, gathering the received data and prioritising its conclusions — might seem like a pretty abstract one…

May 28, 2021

Voice of Customer: Digitalisation & Accountability — Text United

May 28, 2021

The Art of Storytelling — Text United — Creating a Brand Narrative

May 12, 2021

May 12, 2021

How To Avoid Cultural Mistakes in Localization — Text United

Apr 22, 2021

How To Avoid Cultural Mistakes in Localization — Text United

Apr 22, 2021

Machine Translation, is it really free?

We created a short overview of a few popular machine translation engines’ T&Cs: Google Translate, Microsoft Translator, IBM Watson, and…

Aug 4, 2020

Machine Translation, is it really free?

Aug 4, 2020

Text United

Text United

Sharing our passion for languages, culture and translation. Mainly writing about insights and trends on the translation process. www.textunited.com

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